Safe Play First

Responsible Gaming at done999 — Play Smart, Stay in Control

done999 is built for entertainment, plain and simple. Slots, cricket betting, fish games and bingo are meant to be fun — and they stay fun when you play within your means. This page walks you through the tools, habits and warning signs every Pakistani player should know before they deposit a single rupee.

18+
Age Requirement
PKR
Set Your Own Limits
24/7
Support Available
Free
All Safety Tools
  • Deposit limit in PKR — set in account settings
  • Session time reminder — customise per session
  • Self-exclusion — temporary or permanent
  • Activity history — review your full session log
  • 24/7 support via live chat

All tools are free and available to every done999 account holder. No penalties for using them — they are there to help.

Gaming Is Entertainment — Let's Keep It That Way

done999 is an online entertainment platform. Whether you are following Pakistan Super League cricket betting markets, spinning through the slots library or playing bingo with friends, the experience is meant to be enjoyable — a way to unwind, not a way to make money or solve financial problems.

The reality is that online gaming, like any form of entertainment that involves spending money, can become a problem for some people if it is not approached with clear boundaries. done999 takes that seriously. We have built a set of responsible gaming tools directly into the platform so that every player can manage their own experience without needing to contact anyone or jump through hoops.

This page covers everything you should know: how the tools work, warning signs to watch for, a quick self-assessment, and how to get help if you or someone you know needs it. Please take a few minutes to read through it — it is worth your time.

Who This Page Is For

This page is for every done999 player in Pakistan — whether you are brand new to online gaming or have been playing for years. Even if you feel completely in control of your gaming habits right now, understanding the responsible gaming tools available to you means you are better prepared if things ever feel like they are drifting. Knowledge is the best first step.

It is also for parents and family members who may be concerned about someone in their household. If you suspect a family member is spending more than they can afford on online gaming, the information here will help you understand what signs to look for and what practical steps can be taken.

Gaming With a Budget — The PKR Mindset

The single most effective responsible gaming habit is treating your gaming budget exactly like any other entertainment expense — just like you would budget for going to a cinema, a cricket match or a dinner out. Before you deposit, decide how much PKR you are comfortable spending that month purely for entertainment, with zero expectation of winning it back. That amount is your gaming budget. When it is gone, the session is over.

done999 lets you set a deposit limit in PKR directly from your account settings. This is a hard limit — once reached, the system will not allow further deposits until the period resets. Setting one before you start playing is one of the smartest things any player can do. It takes about thirty seconds to set up and removes the temptation to "just top up a bit more" during an exciting session.

Simple Rule: Never deposit money you cannot afford to lose. Gaming on done999 — slots, fish games, cricket betting, bingo — should always come from your disposable entertainment budget, never from money set aside for bills, rent, school fees or any essential expense.

Time Is as Important as Money

It is easy to lose track of time during an engaging slots session or while following a live cricket match on the betting markets. done999's session time reminder feature lets you set a notification that fires after a set duration — 30 minutes, an hour, whatever you decide. When the reminder appears, take it seriously: step away, get some water, and check in with yourself before deciding whether to continue. Regular breaks keep gaming enjoyable rather than exhausting.

A practical tip: Play your done999 sessions with a specific end-time in mind. Decide before you open the app — "I will play from 8pm to 9pm tonight" — and stick to it. Treat that boundary the same way you would treat the end of a TV show. When the time is up, it is up.

Responsible Gaming Tools on done999

Every tool below is available free of charge to all account holders. Access them any time from your account settings.

💰
PKR Deposit Limits

Set a daily, weekly or monthly deposit cap in PKR. Once your limit is reached the platform will not accept further deposits until the period resets — giving your budget a hard boundary that overrides in-the-moment decisions.

Account Settings
⏱️
Session Time Reminders

Choose how long your typical session should last and done999 will send you an on-screen reminder when that time is up. Simple, non-intrusive and effective — a gentle nudge to pause and check in with yourself.

Account Settings
📊
Activity & History Log

Review your full deposit history, withdrawal record and session log at any time. Seeing your real spending in black and white is one of the most grounding things a player can do — no surprises, full transparency.

Account Dashboard
🧊
Cooling-Off Period

Need a short break without fully closing your account? A cooling-off period pauses your ability to deposit and play for a defined number of days. Your account and balance remain intact — you simply cannot play during the pause.

Contact Support
🚫
Self-Exclusion

If you feel you need a longer or permanent break, self-exclusion closes your access to done999 for the period you choose. During self-exclusion you cannot register a new account. This is a serious tool and we take all requests immediately.

Contact Support
💬
24/7 Support Chat

Our support team is available around the clock. If you want to activate any safety tool, discuss a concern about your gaming habits or ask for guidance, start a live chat at any time — no waiting, no judgment.

Always Available

How to Set Up Your Safety Limits

Setting limits on done999 takes less than two minutes. Here is the exact process — do it before your next session.

1
Log in to your done999 account

Open the done999 app or website and log in. If you do not have an account yet, register — it only takes a few minutes and all safety tools are active from day one.

2
Open Account Settings

Tap your profile icon in the top corner and select Account Settings. The responsible gaming section is clearly labelled — you do not need to search for it.

3
Set your PKR deposit limit

Enter the maximum PKR amount you want to be able to deposit in a day, week or month. Choose the period that fits your routine best. The limit takes effect immediately.

4
Enable your session reminder

In the same section, set a session time reminder. 45 minutes to an hour is a sensible default for most players — enough time to enjoy the experience without losing track.

5
Save and start playing with confidence

Your limits are now active. You can always tighten them in settings at any time — loosening a limit has a mandatory 24-hour review delay built in, which is intentional.

Recognise the Warning Signs Early

Problem gaming rarely appears overnight — it develops gradually. Recognising these signs early makes it much easier to course-correct before habits become harmful.

⚠️
Chasing Losses

Depositing more PKR specifically to win back what you lost in a previous session is one of the clearest early warning signs of problem gambling. Losses are part of gaming — they cannot reliably be recovered by playing more.

⚠️
Playing Beyond Your Budget

If you find yourself depositing money that was meant for household expenses, utility bills or other necessities, that is a serious signal that gaming has moved outside its intended role as entertainment.

⚠️
Hiding Your Gaming Activity

Feeling the need to conceal how often you play or how much you have spent from family members is worth paying close attention to. Secrecy around gaming is often a sign that you already know something is off.

⚠️
Playing to Escape or Relieve Stress

Using gaming as the primary way to cope with stress, anxiety or difficult emotions at home or work is a pattern that can quickly become dependent. Gaming should add to your day, not be a substitute for addressing what is actually going on.

⚠️
Inability to Stop During a Session

Repeatedly telling yourself "just one more bet" or "one more spin" and being unable to follow through on the decision to stop is worth taking seriously — especially if it is happening consistently.

Quick Self-Check — Be Honest With Yourself

Answer the following questions honestly. If you answer "yes" to three or more, it is worth reaching out to our support team or taking a break using the cooling-off or self-exclusion tools.

01

Have you ever spent more PKR on gaming than you originally planned to in a single session or month?

02

Have you ever borrowed money or used money set aside for bills or essential expenses to fund a gaming session?

03

Have you found yourself thinking about gaming when you are at work, in class or spending time with family?

04

Have you tried to cut back on gaming and found it difficult to stick to that decision?

05

Has anyone close to you — a spouse, parent or sibling — expressed concern about how much time or money you spend on gaming?

06

Do you feel restless, irritable or anxious when you are unable to access your gaming account for a day or two?

07

Have you ever felt guilty, ashamed or regretful after a gaming session due to how much you spent or how long you played?

If you answered yes to three or more: Please use done999's self-exclusion or cooling-off tools and take a break from the platform. There is no shame in it — recognising the pattern early is genuinely the hard part. Contact our support team via live chat and they will help you set up the appropriate tool immediately.

done999 Is Strictly 18+

done999 is an adults-only platform. No person under the age of 18 is permitted to register an account, make a deposit or play any game on done999 — without exception.

Age verification is part of the account registration process. done999 reserves the right to request identity documentation at any stage to confirm a player's age, and any account found to belong to a person under 18 will be closed immediately.

For parents and guardians: If you share a device with children or younger family members, please take steps to prevent access to online gaming platforms. Most mobile devices support app-level PIN locks and screen time controls — use them. If you believe a minor has accessed done999, contact support immediately.

  • Lock the done999 app with a separate PIN on shared devices
  • Use device parental controls to block gaming and betting apps
  • Keep your done999 login details private — never share your password
  • Log out fully when using a shared or family device

Concerned About Someone Else?

If you are worried that a family member or close friend has a problem with online gaming, it can be a difficult situation to navigate — especially if the person is not yet ready to acknowledge the issue themselves.

Here are a few practical things you can do as a family member or friend:

  • Approach the conversation without blame — focus on the specific behaviour you have observed, not on the person's character
  • Mention specific things you have noticed: missed bills, reduced time with family, mood changes after sessions
  • Offer to sit with them while they set up responsible gaming tools on their account — sometimes people just need company to take that first step
  • Encourage them to take a break using the done999 cooling-off feature — frame it as a reset, not a failure
  • Be patient — changing established habits takes time and rarely happens after one conversation

Remember: You cannot force another adult to stop gaming, but you can make it clear that you care and that support is available. done999 support can speak with family members and account holders together if that is helpful.

Responsible Gaming FAQ

Yes — you can reduce your PKR deposit limit at any time and the change takes effect immediately. Increasing a limit, however, has a mandatory 24-hour delay built in. This is intentional and designed to prevent impulsive decisions made during an active session. The asymmetry is there to protect you.

Your account balance is preserved during a self-exclusion period. When your self-exclusion ends — or if you choose a permanent exclusion — any remaining balance can be withdrawn through the normal withdrawal process. The balance does not expire and does not become inaccessible.

Deposit limits are the primary budget control tool available in account settings. If you would like to discuss more detailed loss-tracking or budget controls, contact our support team via live chat — they can walk you through the current options and help you find a setup that fits your situation.

Start a live chat with the done999 support team and tell them you want to activate a cooling-off period. Let them know how many days you want — anything from a few days to several weeks is possible. The team will activate it immediately. You do not need to explain yourself or justify the request.

Yes. done999 requires age confirmation at registration and may request identity documents such as a CNIC copy at any point during account operation. Any account found to be registered by a person under 18 is closed immediately and the balance returned to the payment source. done999 operates a strict 18+ policy with no exceptions.

Yes — your full transaction and session history is available in your account dashboard at any time. You can view deposits, withdrawals and session activity broken down by date. Reviewing this regularly is one of the most practical responsible gaming habits you can build — seeing real numbers is far more grounding than relying on memory.

We Are on Your Side — Not Against You

Responsible gaming is not a box-ticking exercise at done999. We know that if our players are not managing their gaming sensibly, the experience is not sustainable — and it is genuinely harmful. Every tool on this page exists because we want you to be able to play for years, at a pace that is healthy, without ever looking back with regret. Set your limits, take your breaks, and enjoy the platform the way it is meant to be enjoyed.

  • Deposit limits active from day one
  • Session reminders free for all players
  • Cooling-off and self-exclusion on request
  • 24/7 live support — no judgment
  • Full transaction history in dashboard
  • Strictly 18+ — always verified

Play Smart From Day One

Create your done999 account today, set your PKR deposit limit before you play your first game, and enjoy slots, cricket betting, fish games and bingo with full confidence that your limits are working for you.